Union Bank
Union Bank of Nigeria Plc (Union Bank) has introduced its attainment of the ISO 9001:2015 certification by the Standards Organization of Nigeria (SON), having efficiently fulfilled all the necessities for the Quality Management Standard (QMS).
The certificates was offered to the Management of Union Bank by Engr. (Mrs.) Oluremi Ayeni, Director of Management System Certification who represented the Director General of SON, Osita Aboloma at a ceremony which held not too long ago on the Bank’s head workplace in Lagos.
ISO 9001:2015 Quality Management System (QMS) is an internationally acknowledged normal for high quality. It specifies the factors for a set of insurance policies, processes and procedures required for environment friendly planning and execution within the core enterprise space of a group.
Union Bank’s certification following a thorough analysis of its operational processes, verifies that its inner processes and techniques measure as much as international requirements which embody a robust customer focus, course of method and propensity for continuous enchancment.
Commenting on the Bank’s latest certification, the Chief Executive Officer of Union Bank, Emeka Emuwa acknowledged the arduous work, focus and dedication of the Union Bank group. He additionally stated:
“This certification process has helped us measure and improve on a number of core business processes that will ultimately ensure improved business performance. Achieving this feat is a strong validation of our adherence to global best practices as we strive collectively to provide simpler, smarter products and services to our valued customers.”
While commending Union Bank for being one of many first gamers within the Nigerian Banking sector to have attained this certification, Engr. (Mrs.) Ayeni, talking on behalf of the DG of SON, stated:
“Union Bank’s focus on service delivery will definitely improve and strengthen its competitive edge. I commend the Bank for attaining this certification milestone which indicates quality products and service delivery, and encourage other businesses to take the same step.”
Earlier this yr, the Bank additionally attained the internationally recognised info safety administration requirementsISO/IEC 27001:2013 and Payment Card Industry Data Security Standard (PCI DSS) model three.2, signifying its dedication to sustaining the very best international requirements in its operations.